A £13 million programme of investment on East Midlands Trains gets underway today.
Following an agreement with the Department for Transport (DfT), East Midlands Trains will continue running services from London St Pancras International to Northamptonshire, the East Midlands and South Yorkshire, as well as local routes throughout Lincolnshire, the East Midlands and Staffordshire and trains between Liverpool and Norwich until at least March 2018.
The initial franchise was due to end this month and following the agreement with the DfT, the new franchise will now run until at least 4 March 2018 with the DfT having the option to extend the contract by up to a further year.
EMT says around £13 million will be invested to improve journeys with discounted fares and an improved compensation system for delays. There will also be cleaner stations and trains, a better on-board service and new technology to provide faster and better customer information.
To mark the start of the new era of East Midlands Trains and the multi-million investment programme, extra staff will be on hand at stations across the network today handing out free train-shaped chocolates and talking to customers about the exciting plans for the next few years.
Transport Secretary Patrick McLoughlin told Connect FM: “The franchise that starts today will mean better journeys and a better deal for passengers on East Midlands Trains.”
Jake Kelly, Managing Director of East Midlands Trains, told Connect FM: “This is a very exciting day for our customers, our employees and local communities and marks the start of our multi-million pound investment programme.”