Police in Peterborough are trialling a new appointments system to allow officers to spend more time patrolling neighbourhoods.
At the moment victims of crime who call 101 are given the option of booking an officer to visit their home.
Under the pilot scheme people will be asked to go and see an officer at Thorpe Wood or speak to one on the phone or on Skype.
The force says cases will be look at on a case-by-case basis and officers will still carry out home visits where necessary.
Area Commander for Peterborough, Superintendent Melanie Dales, told Connect FM: “”This initiative will bring the police more in line with other services, such as doctors surgeries, and as with the health service our emergency response will be there when required.”