1.      Connect FM’s competitions are intended to be fun and are not intended to create legal relations between the entrant and Connect FM. Unless otherwise stated, no purchase or payment of any kind is required for entry.

2.      All competition entrants agree to abide by these terms and conditions and submission of an entry or participation in a competition shall be deemed to indicate acceptance of these terms and conditions.

3.      We reserve the right to require proof of age and / or identity of winners. Entries to certain competitions may be subject to age restrictions. Entrants who do not comply with such restrictions will be disqualified. Entrants who enter under a false name or give a false address for their entry will also be disqualified.  In some circumstances, winners under 18 years of age must be accompanied on a trip, holiday or to an event by a parent or guardian or other responsible adult.  Additional eligibility requirements may apply to a specific competition e.g. a valid passport, visas and/or driver’s licence may be required if the competition prize includes travel outside the United Kingdom and/or car hire.  Connect FM assumes that entrants will be/are able to meet these requirements and that they agree to this upon entering. Failure to meet these requirements may result in disqualification.

4.      By entering the competition you agree that all information submitted by you will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. Contestants or callers who are rude, abusive or deemed otherwise unsuitable by the presenter will be excluded.  Connect FM reserves the right to screen, filter and/or monitor information provided by you and to edit or refuse your entry.

5.      Entrants of phone competitions must seek the permission of the owner of the phone before use e.g. Parent or Employer.  Where participation of the competition involves the use of a premium rate telephone line, either for voice or text messages, we will adhere to the ICSTIS Rules. Calls will normally cost a premium charge plus the standard rate of your mobile network provider. You should check with your network for more details. The cost of calls from different mobile phone service providers may vary.

6.      Competition winners agree to keep confidential any knowledge gained about Connect FM and its business as a result of the competition.

7.      Anyone who has won a prize on Connect FM valued up to or equal to £25 shall not be eligible to enter a competition for a period of 14 days. Anyone who has won a prize on Connect FM valued up to or equal to £100 shall not be eligible to enter a competition for a period of 60 days. Anyone who has won a prize valued in excess of £100 shall not be eligible to enter a competition for a period of 90 days. These exclusions apply to members of a prize winner’s immediate family or any individuals who reside at the same address. Connect FM reserves the right to disqualify competition entries and withhold prizes if this condition is breached.

8.      To enter our competitions, you must be resident in the United Kingdom. Competitions are not open to employees of Connect FM or members of their immediate families (including, but not limited to, spouses, parents, grandparents, children, brothers, sisters), their agents, participating clients or anyone connected with the promotion of the competition and in the event of any dispute over the eligibility of a participant the decision of Connect FM shall be final.

9.      We reserve the right to limit entries to one entry per person.  Incomplete or indecipherable entries will be void, at Connect FM’s discretion.

10.  Where the competition has a closing date and/or time, all entries must be received before such date and/or time. Late entries will not be taken into consideration in the selection of a winner. Connect FM does not accept any responsibility for the non-delivery, delay or loss of any entry. Proof of posting will not be acceptable as proof of delivery.

11.  Where the competition may be won by a numbered caller or participant, the selection of the winning entrant shall be at the Connect FM’s sole discretion.

12.  Connect FM will not be responsible for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize.  Connect FM will not be responsible for any problems or technical malfunction of any telephone network or lines, computer on-line system, servers or providers, computer equipment, software or failure of any e-mail or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website, or any combination thereof.  This includes any injury or damage to any entrant’s or any other person’s computer or mobile telephone related to or resulting from participation in or downloading any materials in the competition.

13.  Cash alternatives will not be offered to a non-cash prize. In the event of a stated prize being unavailable for any reason, Connect FM may, where appropriate and in its sole discretion, arrange for the supply of an alternative prize of similar value. All prizes are non transferable and may not be given or assigned to another person, unless an exception has been agreed with Connect FM.

14.  In the event that there is more than one entry qualifying as a prospective winner of a prize which is, by its nature, divisible (for example a cash prize) then such prize shall be shared, subject to the decision of Connect FM.  In the event of there being more than one prospective winner of a prize which is not by its nature divisible, the decision of the Company as to the ultimate winner shall be final.

15.  You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of activities undertaken during the competition and acknowledge that all activities are undertaken at your own risk. Connect FM reserves the right to forfeit your place on the competition or the prize (without liability or compensation) if, in its reasonable opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption or curtailment of the competition.

16.  All taxes, insurances, transfers, spending money and other expenses, unless specifically stated, are the sole responsibility of the prize-winner

17.  All entrants agree to their name and home town being published on the air and elsewhere. Entrants agree to their participation being broadcast, recorded, repeated and otherwise used for any reason by Connect FM without being entitled to any payment for such use.  The winner may be required by the Connect FM to participate in a photo, audio, video and/or film session and the winner hereby acknowledges that Connect FM has the right to use such photos, videos, audio pieces or films in any medium and in any reasonable manner for any purpose as they may see fit.

18.  Connect FM will notify the winner either by broadcast, by telephone or in writing of the arrangements for collection or delivery of a prize. Connect FM shall use its reasonable endeavours to ensure that prizes are received by the actual winner but it accepts no responsibility for any failure to do so.  Please allow 28 days for delivery of a prize.

19.  The winning entry and the name and county of competition winners may be made available by Connect FM after a specified date to any person applying for such information to the competition address and enclosing a stamped addressed envelope, having marked such application “Results”.

20.  Connect FM reserves the right to reject entries, applications or claims and to alter, amend or foreclose the competition without prior notice, in its absolute discretion.  Connect FM also reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.

21.  Complaints about the operation of a competition should be made in writing to the Managing Director. The decision of Connect FM in relation to a competition is final and no correspondence will be entered into relating to Connect FM’s decision or interpretation of these terms and conditions

22.  If  (a) a telephone call to or from a competition entrant fails to connect or is disconnected for any reason before or during the Competition or (b) an entrant does not answer his or her telephone when contacted by a representative of Connect FM in order to participate in a competition, Connect FM reserves the right to select another entrant to participate in the competition.

23. From time to time, additional terms and conditions may be placed on individual promotions and competitions. Please check the relevant page on our website for more information.